•Managed high-risk caseload involving 20-25 individuals and families experiencing social and economic hardship •Provided individual, group, and Read more family counseling services using solution-focused cognitive behavioral therapy •Conducted psycho-social assessments for the Ministry of National Security – Counter Trafficking Unit •Responded to crisis situations, including domestic violence, homicide, suicide, and disaster-related incidents •Conducted quarterly performance appraisals for temporary-contracted social work employees •Supervised 2 social work practicum students, mentored 2 entry-level social workers and trained 1 administrative staff member

•Provide counseling, mentoring, advocacy, and academic support services to children, youth, and families •Design and implement individualized Read more resource interventions and education plans •Advocate on behalf of clients through service coordination, referrals, and crisis response with government agencies •Maintain ethical documentation, confidentiality standards, and professional boundaries

•Investigated reports of child neglect and abuse: conducted interviews, risk assessments, and safety planning; referred to Child Protective Read more Services as needed •Prepared formal case reports and made recommendations regarding family support services, alternative caregiving arrangements or protective placement when necessary •Maintained accurate electronic database documentation of case notes, school records, and referrals using the Child Protection Information Management System (CPIMS) •Conducted case conferences and collaborated on interdisciplinary teams with multidisciplinary agencies to support child welfare outcomes